Calls answered 24/7 — +91 40 4855 2900

About us

Seventeen years of getting the answer right.

HealthFirst Diagnostics began in 2009 as a single collection room on Road No. 12. Today we run a NABL-accredited lab and radiology wing in the same building — still on the principle that a diagnostic report is only worth what its accuracy and timing are worth.

Automated pathology analyser floor with technologists at HealthFirst Diagnostics

Why we exist

A report is a decision, not a document.

Somebody changes their medication, books a surgery or stops worrying because of what we print. That is the standard we hold ourselves to.

Every sample that arrives here is barcoded at the point of collection and tracked through the lab, so it can never be confused with another. Results run through two levels of quality check before an MD pathologist signs them off — and anything critical is phoned to you and your doctor within the hour, not left sitting in an inbox.

We are enrolled in an external quality assurance programme run out of CMC Vellore, which benchmarks our results against labs across the country every month. It is the least glamorous part of what we do, and the part we are most careful about.

Accreditations

Independently checked, not self-declared

NABL

MC-4182 · ISO 15189:2022

Accredited by the National Accreditation Board for Testing and Calibration Laboratories for medical testing.

ISO 9001

Quality Management

Documented processes for sample handling, turnaround times and patient grievance redressal.

ICMR

Registered molecular lab

Approved for RT-PCR and molecular diagnostics, reporting directly to the national portal.

EQAS

CMC Vellore programme

Enrolled in external quality assurance, with our results benchmarked against national peers monthly.

The people

Who signs your report

Not a network of outsourced labs — the same consultants, in this building, every day.

Dr. Anjali Rao, Chief Pathologist & Lab Director at HealthFirst Diagnostics

Dr. Anjali Rao

Chief Pathologist & Lab Director

MD (Pathology), 18 years

Former consultant at Osmania General Hospital. Signs off on every abnormal haematology and histopathology report.

Dr. Syed Kareem, Consultant Radiologist at HealthFirst Diagnostics

Dr. Syed Kareem

Consultant Radiologist

MD (Radiodiagnosis), 12 years

Reports ultrasound, Doppler and digital X-ray on the same day, with urgent findings phoned to your doctor.

Dr. Meera Krishnan, Consultant Biochemist at HealthFirst Diagnostics

Dr. Meera Krishnan

Consultant Biochemist

MD (Biochemistry), 14 years

Runs our internal quality control programme and the daily calibration of the Roche cobas analysers.

Ravi Teja, Chief Phlebotomist at HealthFirst Diagnostics

Ravi Teja

Chief Phlebotomist

DMLT, 9 years

Leads our home-collection team of 14 phlebotomists covering Hyderabad from 6:30 AM daily.

Our history

How we got here

  1. 2009

    A single collection room

    Dr. Anjali Rao opens HealthFirst on Road No. 12 with one centrifuge and a manual cell counter.

  2. 2014

    NABL accreditation

    The lab clears NABL assessment, and begins accepting referrals from hospitals across Banjara Hills.

  3. 2019

    Radiology wing opens

    Digital X-ray, ultrasound and 2D echo are added on the ground floor for step-free access.

  4. 2023

    Home collection at scale

    Our phlebotomy team grows to 14, covering Gachibowli, HITEC City, Madhapur and the old city.

  5. 2026

    Aasha answers every call

    We deploy an AI voice receptionist so that no patient call goes unanswered — day, night or festival.

Come see the place for yourself.

We're on Road No. 12 in Banjara Hills, open from 6:30 AM. Call +91 40 4855 2900 to book — Aasha answers at any hour.