Answers in one ring, 24/7
Nights, Sundays and festival holidays included. No hold music, no voicemail, no patient left calling a competitor.
Meet Aasha
The receptionist who never sleeps, never holds, never misses.
Most diagnostic centres miss one call in four — and a missed call is a patient who books somewhere else. Aasha is our AI voice receptionist. She answers every single call, books the appointment and sends the confirmation, so our team can look after the people already in the building.
Try it yourself
Talk to Aasha right now.
This is the same assistant that answers our phone line. Start a conversation in your browser — ask about a test price, a fasting rule, or book a home collection and see how fast it goes.
- “What does a thyroid profile cost?”
- “Do I need to fast for a lipid profile?”
- “Can someone collect a sample in Gachibowli tomorrow at 8?”
Your browser will ask for microphone access
Try our AI receptionist
AashaAI voice receptionist
What she handles
A full front desk, on every call
Aasha covers the calls that make up the vast majority of our phone traffic — and knows exactly when to stop and pass you to a person.
Books and reschedules live
Connected to our real schedule — she confirms home-collection slots and walk-in timings while you're still on the call.
English · हिंदी · తెలుగు
Switches language mid-sentence, and explains fasting rules and test preparation in whichever one you're comfortable with.
Sends WhatsApp confirmations
Every booking is followed by a message with your slot, preparation notes and the exact price — nothing to remember.
Hands over when it matters
Clinical questions, urgent cases and anything unusual go straight to our duty staff or the pathologist on call.
Always says she's an AI
Aasha introduces herself as an AI assistant at the start of every call. No pretence, and no patient is ever misled.
The difference
What changed when Aasha picked up
Before Aasha
- Roughly 1 in 4 calls went unanswered at peak hours
- Evening and night callers reached voicemail
- Front-desk staff juggled the phone while patients waited
- Missed calls rarely called back — they booked elsewhere
With Aasha
- Every call answered in one ring, around the clock
- 63% of bookings now happen outside clinic hours
- Front-desk staff focus on the patient in front of them
- Average booking completed in 41 seconds
- missed calls since January 2026
- 0
- calls handled by Aasha so far
- 11,482
- average time to book an appointment
- 41 sec
- of bookings happen after clinic hours
- 63%
From our call logs · updated monthly
Honest answers
About the AI, specifically
No — Aasha is an AI voice assistant, and she says so at the start of every call. She books appointments, quotes prices and explains test preparation in English, Hindi and Telugu. Anything clinical, urgent or unusual is handed straight to our duty staff or pathologist.
Hear it for yourself — call us.
Dial +91 40 4855 2900 at any hour. Aasha answers in one ring, and you'll have an appointment booked before you hang up.